Introduction & Overview
Roobet Game is one of Bangladesh's most trusted online gaming platforms. When we collect your personal information, it is solely to provide you with a better experience — nothing more.
This Privacy Policy is written in plain, easy-to-understand language so every user knows exactly how we handle their data. We believe transparency is the foundation of trust.
All departments, staff, and partners of Roobet Game are bound by this policy. Any violation is met with strict disciplinary action.
What Information We Collect
We only collect what is strictly necessary. Asking for more than we need goes against our principles.
What We Don't Collect
- Your social media passwords or personal messages.
- Full payment card numbers or CVV (where applicable).
- Your bank account details (only your mobile banking number is required).
- Your phone's contact list or photo gallery.
How We Collect Your Data
You have the right to know how your information is collected. Roobet Game collects data through the following methods:
Direct Collection
- Registration Form: Information you provide when creating your account.
- KYC Verification: Documents required to verify your identity.
- Payment Information: When making deposits and withdrawals.
- Support Contact: When communicating via live chat or email.
Automatic Collection
- Cookies: To track navigation across the website and app.
- Log Files: IP addresses and browsing data stored on our servers.
- Analytics: Understanding usage patterns to improve our services.
Purpose of Data Use
Every piece of data we collect has a specific and legitimate purpose. We never use your information for anything beyond that.
Core Purposes
- Account Management: Keeping your account active and secure.
- Processing Transactions: Processing deposits, withdrawals, and bonuses.
- Identity Verification: Fraud prevention and age verification.
- Legal Compliance: Meeting regulatory requirements.
- Service Improvement: Analyzing usage patterns to deliver a better experience.
- Communication: Important updates, security alerts, and service-related information.
- Personalization: Tailoring your experience to your preferences.
Data Sharing & Disclosure
Roobet Game does not share your personal information as a general practice. However, limited data may be shared in specific circumstances.
When and With Whom Your Data May Be Shared
- Payment Provider: Only the information necessary to process transactions via bKash, Nagad, and Rocket.
- Legal Authority: Upon a court order or a valid request from a government authority.
- Security Agencies: In investigations of fraud or money laundering.
- Technology Partner: Strictly for platform operations, under rigorous confidentiality agreements.
In the Event of a Business Change
If Roobet Game merges with or is acquired by another company, your data may be transferred to the new owner. You will be notified in advance, and this Privacy Policy will continue to apply.
Data Retention & Security
We use industry-leading technology to protect your data — not just as a promise, but enforced at the technical level.
Our Security Layers
How Long We Retain Your Data
- All data is retained for as long as your account remains active.
- Upon account closure, data is retained for up to 5 years as required by law.
- Support chat logs are deleted after 2 years.
- Analytics data is anonymised and retained on a long-term basis.
Cookie Policy
Cookies are small files stored in your browser or on your device. Roobet Game uses cookies to make your experience smoother and more personalized.
The mobile app uses local storage instead of cookies, serving the same purpose. Optional cookies can be disabled at any time from your browser settings.
Your Rights
You have clear rights over your data. Roobet Game respects and upholds those rights.
Children & Minors
Roobet Game is strictly prohibited for users under 18. We never knowingly collect data from children or minors.
- Age verification is mandatory at registration.
- Additional age verification may be required in cases of suspicion.
- If a minor is found to have created an account, it is closed immediately.
- Complaints from parents regarding a child's account are handled on a priority basis.
Third-Party Links
The Roobet Game platform may occasionally reference third-party services. This Privacy Policy applies only to Roobet Game's own services.
Third-party sites and apps have their own privacy policies, which we are not responsible for. Payment providers such as bKash or Nagad operate under their own policies on their respective platforms.
Policy Updates
Roobet Game may update this Privacy Policy as needed. In the event of any changes, we will:
- The date of the latest update will be shown on this page.
- For significant changes, we will notify you via your registered email or SMS.
- For significant changes, the updated policy will be presented to you at your next login.
Continued use of the service after any changes takes effect will be considered acceptance of the updated policy.
Contact Us
For any privacy-related questions, complaints, or requests, please get in touch with us. We are always ready to assist you.
For More Information FAQ Page View or Terms & Conditions Read.