Acceptance & Agreement
To use Roobet Game's services, you must meet the following requirements. These aren't just formalities — they exist to ensure a safe and fair environment for everyone.
Age Restriction
- Roobet Game is for players aged 18 and above only.
- Providing a false age during registration is strictly prohibited.
- We may request age verification documents at any time.
- Failure to verify age will result in immediate account suspension.
Geo-Restrictions
Roobet Game primarily operates for users in Bangladesh. Our services may not be available in all countries or regions. Attempting to access the platform via VPN from a restricted region may result in account suspension.
Account Registration
Registering on Roobet Game is completely free. However, providing accurate information at registration is mandatory — it's there to protect you.
One Account Per Person
Each person may only hold one account. Any attempt to open multiple accounts using the same device, IP address, phone number, or payment method will result in all accounts being closed and balances may be forfeited.
Providing Accurate Information
- Full name, date of birth, and contact details must be provided accurately at registration.
- It is your responsibility to notify the support team if any of your details change.
- We reserve the right to close any account at any time if false or fraudulent information is provided.
Password & Security
Keep your account password confidential. If you share it with anyone, you are responsible for any resulting loss. If you notice any suspicious activity, change your password immediately and notify us.
Deposits & Withdrawals
Financial transactions on Roobet Game are simple, fast, and secure. We support bKash, Nagad, and Rocket — fully mobile.
Withdrawal Terms
- Withdrawals will only be processed to the same payment method used for the deposit.
- Winnings from bonuses are subject to wagering requirements before they can be withdrawn.
- Withdrawals may be held if account verification is not completed.
- In cases of suspicious activity, we may hold withdrawals pending investigation.
Bonuses & Promotions
Roobet Game regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms. By claiming a bonus, you agree to its specific terms and conditions.
A Simple Guide to Understanding Wagering Requirements
For example, if you receive a ৳1,000 bonus with a 30x wagering requirement, you must place a total of ৳30,000 in bets before making a withdrawal. This doesn't have to be done all at once — you can work through it gradually.
General Bonus Rules
- The same bonus cannot be claimed more than once unless explicitly stated otherwise.
- Once a bonus expires, any unused bonus amount and associated winnings will be forfeited.
- Any attempt to claim bonuses using multiple accounts will result in all associated accounts being blocked.
- We reserve the right to modify, suspend, or cancel any promotion at any time.
- Certain games may be excluded from bonus eligibility — this will be specified in each individual offer.
Betting Rules
There are a few rules to follow when placing bets on Roobet Game. These rules apply equally to everyone — regardless of bet size.
General Betting Rules
- Once confirmed, a bet cannot be changed or cancelled.
- We reserve the right to void any bet placed at incorrect odds due to a system error.
- If you get disconnected during live betting, any bets that have already been confirmed will remain valid.
- Placing opposing bets on the same match using multiple accounts is strictly prohibited.
Sports Betting
- If a match is abandoned or postponed, bets will be voided or refunded.
- Bets will only be settled once the match result has been confirmed from official sources.
- Cricket, football, and other sports may have specific rules — always check before placing a bet.
Casino Games
- All game outcomes are determined by certified RNG (Random Number Generator).
- If you get disconnected during a game, your game state will be saved.
- RTP and payouts are determined by each provider under their own rules.
Prohibited Activities
Roobet Game is committed to maintaining a fair environment. Any of the activities listed below may result in account closure and forfeiture of balance.
- Money Laundering: Using the platform for the purpose of money laundering.
- Bonus Abuse: Creating multiple accounts to exploit bonus terms.
- Software Manipulation: Use of bots, scripts, or automated software.
- Collusion: Colluding with other players to manipulate outcomes.
- Fraudulent Payments: Exploiting chargebacks or fraudulent payments.
- Hacking: Attempting unauthorized access to the system.
- Using someone else's identity: Playing under someone else's name or identity.
Account Suspension & Closure
We never suspend an account without reason. However, we reserve the right to do so under specific circumstances.
Reasons for Account Suspension
- Suspected or confirmed violation of our rules.
- Failure to provide verification documents.
- Chargebacks or payment disputes.
- Direction from legal or regulatory authorities.
Self-Account Closure
You may close your account at any time by contacting our support team. Please withdraw your balance before closing your account.
Privacy & Data Protection
Protecting your personal information is one of our top priorities. We never sell your data to third parties.
- Data collection: for account management and service improvement.
- SSL Encryption: All transactions are encrypted.
- Third parties: solely for payment processing and regulatory compliance.
- Data Retention: As required by law.
For more details, visit our Privacy Policy View page.
Responsible Gaming
Roobet Game believes gaming should be for entertainment, not addiction. That's why we have a range of player protection tools in place.
Our Tools
- Daily/Weekly Spending Limits: Set it yourself.
- Self-Exclusion: Temporary account suspension for a set period.
- Permanent Break: Take a complete break from gaming.
- Reality Check: Reminders about your playtime and spending after a set period.
For more details Responsible Gaming View page.
Dispute Resolution
If you disagree with any of our decisions, we always prefer to resolve matters through open discussion first.
Complaints Process
- Start by providing our support team with a full description of the issue.
- Our support team will provide an initial response within 48 hours.
- Complex cases may require up to 7 business days to investigate.
- If you are not satisfied with the resolution, you may escalate the matter to the relevant regulatory authority.
In all disputes, Roobet Game's decision shall be considered final unless overturned by an external authority.
Changes to Terms
Roobet Game reserves the right to update these terms and conditions when necessary. We will notify you of any changes, and the updated date will be reflected on this page.
- For major changes, advance notice will be sent via email or SMS.
- Continued use of the service after any changes constitutes acceptance of the updated terms.
- If you do not agree to the updated terms, you will be given the option to close your account.
Contact
If you have any questions or comments about these terms, feel free to reach out. We're always ready to help in Bangla.
Additionally FAQ page Common questions are answered here.